Contact us

A vague request is a normal first email. You do not need a spec, a budget or the right vocabulary — the symptom in your own words is enough to work with. If we are the wrong people to ask, the reply says so.

Every email gets a reply within working hours.

hello@realad.io

Emails to hello@realad.io are used only to respond to your inquiry — no lists, no sharing. Visits are measured without cookies or browser storage.

What to write

Whatever you already have is enough to start — files and screenshots are welcome. A subject line you can copy, and three things worth mentioning:

Not sure which of these it is

Subject A situation I would like a second pair of eyes on

What is breaking, or what keeps needing a person — in your own words
Roughly how much of the business it touches
Anything you can attach: files, screenshots, a link

Process & workflow automation

Subject A process that still runs by hand

Which process, and what a person does in it every time
The systems it moves data between
What happens today when something does not fit the normal path

Controlled AI delivery

Subject AI-built code I cannot ship yet

What was built, and what makes you hesitate to release it
What already exists: tests, reviews, a staging environment
You do not need to give anyone repo access to start — a description, screenshots or the last incident is enough

Cloud infrastructure & DevOps

Subject Infrastructure nobody can safely change

What runs where, as far as you know it
What happens today when a release goes wrong
Who holds the knowledge now, and what is written down

Security & compliance readiness

Subject A security questionnaire blocking a contract

What is being asked, and who is asking
Which systems and data the answer would have to cover
Whatever you can share of the document itself

Talent: recruiting and contract staffing

Subject A role we need to fill

The role, the stack and the seniority, in your own words
Where the team works from, and whether you hire directly or need a contractor
What has been tried so far; no candidate CVs or personal data at this stage

After you send the email

It lands with an engineer Not a sales desk. A person reads it before anything is sent back.
It gets read against the work The symptom, roughly how much of the business it touches, whatever you attached. No call needed yet.
You get a reply within working hours Either a private link to book a free 30-minute fit call, or a straight "this isn't our profile" — with a pointer elsewhere when we have one.
Then the entry is paid and bounded The entry is paid, fixed-scope work — a diagnostic, a review or a second opinion. One defined question, one written document saying what we found and what we would do about it, and — where the case allows — in what order. Then a decision: continue to build, or stop with the findings.

You will not be sold to. The engineer you talk to on the fit call is the engineer responsible for the work, end to end.